How to Write Effective OKRs (With Examples)
Master the art of writing powerful OKRs with proven frameworks, real-world examples, and practical templates you can use immediately.
Pulse OKR Team
Pulse OKR Team
How to Write Effective OKRs (With Examples)
Writing effective OKRs is both an art and a science. Done well, OKRs provide clarity, focus, and motivation. Done poorly, they create confusion, frustration, and wasted effort. This comprehensive guide will teach you how to write OKRs that actually drive results.
The Anatomy of a Good OKR
Before diving into examples, let's understand what makes an OKR effective.
The Objective: Your Destination
An objective is a qualitative goal that describes what you want to achieve. Think of it as your destination on a map.
Characteristics of Great Objectives:
- Inspirational: Should motivate and excite the team
- Qualitative: Describes the desired outcome, not a number
- Time-Bound: Typically quarterly (sometimes annual)
- Actionable: Within the team's control to influence
- Aligned: Supports broader company goals
Key Results: Your Milestones
Key Results are quantitative metrics that measure progress toward the objective. They're the milestones that tell you whether you're getting closer to your destination.
Characteristics of Great Key Results:
- Quantitative: Must be measurable with a number
- Achievable but Ambitious: Aim for 60-70% completion
- Specific: No ambiguity about what's being measured
- Verifiable: Can be objectively scored at quarter's end
- Outcome-Focused: Measure results, not activities
The Formula for Writing OKRs
Basic Structure
I will [Objective] as measured by [Key Result 1, Key Result 2, Key Result 3].
Example
I will [establish product-market fit in the enterprise segment]
as measured by:
- [Closing 10 enterprise deals over $50K]
- [Achieving 90+ NPS from enterprise customers]
- [Reducing sales cycle from 6 months to 3 months]
Writing the Objective
Start with "What" Not "How"
Bad: Implement a new CRM system Good: Become excellent at customer relationship management
The objective should describe the outcome you want, not the specific solution.
Make It Inspiring
Bad: Increase revenue Good: Become the market leader in our category
People are motivated by purpose, not just numbers. Frame your objective in a way that makes people want to achieve it.
Keep It Concise
Bad: Improve our customer experience by reducing friction points in the user journey and increasing satisfaction scores while simultaneously reducing churn Good: Deliver an exceptional customer experience
Objectives should be memorable. If your team can't remember it, they can't work toward it.
Avoid Metric-Focused Objectives
Bad: Achieve $1M in revenue (this is a key result) Good: Establish a scalable revenue engine (measured by $1M in revenue)
The objective describes what you're trying to accomplish; key results measure how you know you've accomplished it.
Writing Key Results
Use the SMART Framework
Key Results should be:
- Specific: Exactly what you're measuring
- Measurable: Can be tracked with a number
- Achievable: Possible to accomplish (but ambitious)
- Relevant: Directly relates to the objective
- Time-Bound: Has a clear deadline (usually end of quarter)
Focus on Outcomes, Not Outputs
Output (Bad): Complete 20 sales calls Outcome (Good): Close $500K in new business
Outputs measure activity; outcomes measure results. OKRs should measure the value created, not just the work done.
Include Enough Key Results
Too Few: One key result often misses important aspects Too Many: More than four becomes unfocused
The sweet spot is typically 2-4 key results per objective. This provides comprehensive measurement without overwhelming complexity.
Make Them Verifiable
At quarter's end, anyone should be able to look at your key results and score them objectively.
Bad: Significantly improve customer satisfaction Good: Increase NPS from 35 to 50
Real-World Examples by Department
Product Team
Objective: Launch the most loved mobile app in our category
Key Results:
- Achieve 4.8+ star rating across iOS and Android
- Reach 100,000 active users within 60 days
- Maintain <2% crash rate
- Achieve 50% day-30 retention
Sales Team
Objective: Build a predictable enterprise sales pipeline
Key Results:
- Generate 50 qualified enterprise leads per month
- Achieve 25% demo-to-opportunity conversion rate
- Close $2M in new enterprise ARR
- Reduce sales cycle from 180 to 90 days
Marketing Team
Objective: Establish thought leadership in the OKR space
Key Results:
- Publish 12 high-quality blog posts (10,000+ views each)
- Grow email list from 5,000 to 25,000 subscribers
- Generate 200 inbound demo requests from content
- Achieve 100,000+ monthly website visitors
Engineering Team
Objective: Deliver a world-class technical foundation
Key Results:
- Achieve 99.99% uptime (reduce downtime from 8 hours to 52 minutes annually)
- Reduce average API response time from 500ms to 100ms
- Implement automated testing for 80% of codebase
- Reduce critical bug count from 20 to <3
Customer Success Team
Objective: Create customers who can't live without our product
Key Results:
- Increase customer health score from 65% to 85%
- Achieve 95% renewal rate (up from 88%)
- Reduce time-to-value from 45 days to 15 days
- Generate $500K in expansion revenue
Common Mistakes to Avoid
Mistake 1: Activity-Based Key Results
Bad: "Launch 10 marketing campaigns" Good: "Generate 500 qualified leads"
Focus on the outcome (leads) not the activity (campaigns).
Mistake 2: Business-as-Usual Goals
Bad: "Maintain 98% uptime" (this is your job, not an OKR) Good: "Become industry leader in reliability by achieving 99.99% uptime"
OKRs should push beyond normal operations.
Mistake 3: Sandbagging
Bad: "Increase revenue from $10M to $10.1M" (too easy) Good: "Increase revenue from $10M to $15M" (ambitious)
OKRs should require stretch effort. Aim for 60-70% achievement.
Mistake 4: Too Many OKRs
Bad: Setting 10 objectives per quarter Good: Setting 3-5 objectives per quarter
Less is more. Focus creates results.
Mistake 5: Not Measurable
Bad: "Improve customer experience" Good: "Improve customer experience by increasing NPS from 40 to 60"
Every key result needs a number.
Advanced Tips
Use Confidence Levels
Track your confidence in achieving each OKR on a scale of 1-10:
- 1-3: We're off track
- 4-6: We're on track
- 7-10: We're ahead
Update confidence weekly in your check-ins.
Create Dependencies
Some OKRs depend on others. Make these explicit:
"This OKR requires completion of [other team's OKR] by [date]."
Link to Company Strategy
Every team OKR should clearly connect to a company-level objective.
Company Objective: Become the market leader in enterprise OKR software
Sales Team Objective: Build predictable enterprise sales pipeline (supports company objective)
Balance Different Types of OKRs
Committed: Must achieve (usually 90%+ completion expected) Aspirational: Stretch goals (60-70% completion expected)
Have a mix of both to drive innovation while ensuring critical work gets done.
Step-by-Step OKR Writing Process
Step 1: Review Company Strategy
Start by understanding the company's strategic priorities for the quarter.
Step 2: Identify Your Top Priorities
What are the 3-5 most important things your team needs to accomplish this quarter?
Step 3: Draft Objectives
For each priority, write an inspiring, qualitative objective.
Step 4: Define Key Results
For each objective, determine 2-4 quantitative measures of success.
Step 5: Check Alignment
Ensure your OKRs support company-level objectives and don't conflict with other teams.
Step 6: Get Feedback
Share draft OKRs with your manager, peers, and team for input.
Step 7: Finalize and Commit
Set your OKRs at the start of the quarter and commit to achieving them.
Templates You Can Use
Template 1: Growth
Objective: [Verb] + [Area] + [Desired State]
Example: "Establish market leadership in enterprise segment"
Key Results:
- Grow [metric] from [baseline] to [target]
- Achieve [metric] of [target]
- Reduce [metric] from [baseline] to [target]
Template 2: Launch
Objective: "Launch [product/feature] that [value proposition]"
Key Results:
- Reach [number] [users/customers] by [date]
- Achieve [quality metric] of [target]
- Generate [revenue/engagement metric] of [target]
Template 3: Improvement
Objective: "Transform [area] from [current state] to [desired state]"
Key Results:
- Improve [metric] from [X] to [Y]
- Increase [metric] by [Z]%
- Reduce [problem metric] from [X] to [Y]
Conclusion
Writing effective OKRs is a skill that improves with practice. Start with the basics:
- Make objectives inspirational and qualitative
- Make key results specific and quantitative
- Focus on outcomes, not outputs
- Keep the number manageable (3-5 objectives, 2-4 key results each)
- Make them ambitious but achievable
Remember, the goal isn't perfection—it's progress. Your OKRs will get better each quarter as you learn what works for your team and organization.
The most important thing is to start. Write your first set of OKRs, review them weekly, learn from the experience, and iterate. Over time, you'll develop OKRs that truly drive your team toward ambitious goals.
Tags
Ready to Get Started?
Try Pulse OKR and turn your goals into daily wins with AI-powered tracking.